Terms and Conditions – Shepparton Physiotherapy Centre
1. Services Provided
accordance with Australian Health Practitioner Regulation Agency (AHPRA) standards and
Victorian state regulations.
2. Bookings and Appointments
Appointments can be booked via our website, by calling our clinic, or in person. Please arrive 5–10
minutes before your scheduled time. You may be required to complete patient information forms. All
personal data is managed according to our Privacy Policy.
3. Cancellations and No-Shows
We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed
appointments may attract a fee of $50. Repeated no-shows may affect your ability to rebook.
4. Payment and Fees
All payments are due at the time of service. We accept EFTPOS, credit/debit cards, and private
health insurance claims through HICAPS. No refunds are given for completed sessions.
5. Health Fund Rebates
If you are covered by a private health fund, you may be eligible for rebates. Please check with your
insurer to confirm coverage.
6. Medical Disclaimer
Our team consists of qualified and experienced physiotherapists. Individual outcomes may vary.
The content on our website is intended for informational purposes only and should not be taken as
medical advice.
7. Limitation of Liability
Shepparton Physiotherapy Centre is not responsible for any direct or indirect loss or damage from
the use of our services or website, to the extent permitted by law
8. Privacy
We are committed to protecting your personal information under the Privacy Act 1988 (Cth). Please
review our Privacy Policy for details on how your data is handled.
9. Website Use
By using our website, you agree not to misuse or interfere with its functionality. We do not
guarantee the website is free of viruses or harmful components.
10. Changes to Terms
These Terms and Conditions may be updated periodically. Changes will be posted on this page and
take immediate effect.
11. Contact Information
For further information, please contact: Shepparton Physiotherapy Centre Address: 1 Wyndham
Street, Shepparton, VIC 3630 Phone: (03) 5821 7486 Email: admin@shepphysio.com.au Website:
https://shepphysio.com.au
© 2025 Shepparton Physiotherapy Clinic. All Rights Reserved.
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Terms and Conditions – Shepparton Physiotherapy Centre
1. Services Provided
accordance with Australian Health Practitioner Regulation Agency (AHPRA) standards and
Victorian state regulations.
2. Bookings and Appointments
Appointments can be booked via our website, by calling our clinic, or in person. Please arrive 5–10
minutes before your scheduled time. You may be required to complete patient information forms. All
personal data is managed according to our Privacy Policy.
3. Cancellations and No-Shows
We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed
appointments may attract a fee of $50. Repeated no-shows may affect your ability to rebook.
4. Payment and Fees
All payments are due at the time of service. We accept EFTPOS, credit/debit cards, and private
health insurance claims through HICAPS. No refunds are given for completed sessions.
5. Health Fund Rebates
If you are covered by a private health fund, you may be eligible for rebates. Please check with your
insurer to confirm coverage.
6. Medical Disclaimer
Our team consists of qualified and experienced physiotherapists. Individual outcomes may vary.
The content on our website is intended for informational purposes only and should not be taken as
medical advice.
7. Limitation of Liability
Shepparton Physiotherapy Centre is not responsible for any direct or indirect loss or damage from
the use of our services or website, to the extent permitted by law
8. Privacy
We are committed to protecting your personal information under the Privacy Act 1988 (Cth). Please
review our Privacy Policy for details on how your data is handled.
9. Website Use
By using our website, you agree not to misuse or interfere with its functionality. We do not
guarantee the website is free of viruses or harmful components.
10. Changes to Terms
These Terms and Conditions may be updated periodically. Changes will be posted on this page and
take immediate effect.
11. Contact Information
For further information, please contact: Shepparton Physiotherapy Centre Address: 1 Wyndham
Street, Shepparton, VIC 3630 Phone: (03) 5821 7486 Email: admin@shepphysio.com.au Website:
https://shepphysio.com.au